Job Description
The Continuous Improvement Manager will apply process improvement methodologies (six sigma, lean, agile or other process improvement methodologies) to drive continuous improvement and HR excellence. You will focus on identifying inefficiencies, eliminating waste, and implementing strategic, simple and efficient improvements across HR solutions and processes to reduce cost and enhance operational efficiency and employee experience. This is a fantastic opportunity for you to engage with cross-functional and business teams on a global scale while influencing the delivery of improvement projects.
Responsibilities
- Identify and bring forward recommended improvement opportunities with a focus on creating efficiency and delivering ROI
- Mentor and train HR colleagues in application of continuous improvement principles and approach
- Lead and contribute to process improvement initiatives, ensuring timely and within-scope delivery
- Support the design and implementation of solutions and processes ensuring minimal local adaptations, except where legally required
- Develop comprehensive business cases and project plans, including timelines, resource allocation, and milestones, and monitor progress to ensure successful completion
- Collaborate with cross-functional and business unit teams to evaluate current processes and workflows, gather input, and develop solutions that address issues, eliminate inefficiencies and wherever possible enhance manager, employee and HR experience
- Collect and analyse data to identify the root causes of issues and implement targeted improvements
- Conduct customer testing of improvements and ensure smooth implementation through education, training and change management
- Monitor key performance indicators (KPIs) to systematically track and quantify improvements. Utilise data to inform decision-making, measure the impact of improvements, and gather feedback to adjust plans for continued success
- Stay current with industry trends and best practices in continuous improvement, process optimisation and project management
Qualifications
Qualifications:
Qualified to Bachelor’s degree level or equivalent experience
Skills And Experience
- Experience in business analysis, project management, Lean six sigma or other process improvement methodologies (Six Sigma Black Belt certification strongly preferred)
- Ability to collaborate effectively with cross-functional teams and stakeholders to motivate, influence and gain commitment
- Current working knowledge and proactive in continuous learning of best practices and enabling technologies
- Strong analytical skills to analyse data and metrics, identify trends and patterns to measure the impact of improvements
- Significant experience in establishing and achieving challenging performance targets
- Experience developing successful business cases
- Strong business and financial acumen
- Previous experience teaching continuous improvement methodology to others and successfully helping to imbed a continuous improvement mindset
- Proficient in problem-solving, root cause analysis, risk assessment, and process mapping
- Experience in project management and an understanding of change management methodologies
- Strong networking skills
- Experienced in project management and change management
- Ability to understand and identify the connections between specific projects and key strategic objectives
- Capable of thinking through, organizing, and leading multiple project tasks concurrently
- Experience with ERP systems, preferred Oracle
- Broad knowledge of Human Resources functions preferred
Personal Attributes
- Ability to cope with ambiguity and highly resilient when met with resistance
- Creative in the achievement of stretching objectives; does not accept failure easily
- Growth mindset, open to new ways of working
- Action and outcome oriented
- Systematic thinking
- Leads by example, displaying the Company’s value and behaviors
- Connect and establish effective, cross-cultural working relationships with all levels of the organization and externally
- Demonstrate enthusiasm, energy and compassion in order to galvanize and motivate a team
- Champion change initiatives, focused on improving quality and effectiveness
- Work effectively across different cultures, driving a global mind-set
