Job Description
Fixed Term Technician – IT & Communication
The New Porgera Limited now has a vacancy for a qualified and experienced individual to join our IT & Communications Department as
Fixed Term Technician – IT & Communication.
About The Role
This is a fixed term position for a duration of 6 months. The Technician – IT & Communication provides hands-on IT support to maintain reliable end-user computing services. The role is primarily focused on computer repairs, bench builds, and field deployments, including installation of PCs, printers, peripherals, and video conferencing equipment. This is a practical, customer-facing role requiring strong troubleshooting skills, safe work practices, and clear communication.
In This Role, You Will
Bench / Workshop
- Diagnose, repair, and reimage laptops/desktops and resolve common hardware/software faults.
- Prepare and deploy new and replacement equipment (PCs, laptops, monitors, docks, accessories).
- Install and validate standard operating system builds and applications using SCCM / Intune where applicable.
- Perform quality checks prior to deployment (drivers, updates, security tools, network connectivity).
Field Support / Installations
- Install PCs and accessories at user locations (offices, departments, operational areas).
- Set up and test printers, scanners, and related peripherals.
- Install and support video conferencing kits (e.g., meeting room devices/cameras/mics) and basic A/V connectivity.
- Provide on-site troubleshooting and basic user support, escalating where required.
Customer Service & Administration
- Maintain clear communication with users and ITC team members on progress and expected timeframes.
- Record work completed and updates in the IT service system (as required).
- Follow ITC standards, documentation practices, and safe work procedures.
- Maintain a high level of health, safety and environmental awareness and comply with all relevant NPL policies & procedures.
About You
Desirable (Preferred)
- Formal IT qualification (Certificate/Diploma/Degree) or equivalent practical experience.
- Familiarity with SCCM and/or Microsoft Intune for software deployment and device management.
- 3-5 years’ Experience supporting business users in a remote or industrial environment.
- Residential in Porgera (non-camp position)
- Demonstrated experience in computer repairs and troubleshooting (hardware and Windows environment).
- Proven capability as a bench technician (builds, imaging, diagnostics, rework).
- Experience in field deployments (PC installs, peripherals, printers, meeting room equipment).
- Good working knowledge of Microsoft Windows and common Microsoft applications.
- Strong English verbal and written communication skills.
- Physically healthy and fit for work, able to lift and move IT equipment safely and work in the field as needed.
- May require occasional after-hours support for urgent issues (as agreed).
Personal Attributes
- Practical, hands-on problem solver with attention to detail.
- Reliable and accountable—able to manage tasks without close supervision.
- Good teamwork and customer service mindset.
- Safety-conscious and compliant with site rules and procedures.
Mobilization Requirement
- All applicants must have an up-to-date police clearance certificate, obtained within the last 6 months
- Reside in the Porgera valley
- Ability to successfully pass a pre - employment medical and drug and alcohol test
- Be a Local Porgeran (Cat 1 & Cat 2) candidate and be available to start immediately
- The roster is 10 days on and 4 days off working 10 hours a shift.
- Females are encouraged to apply
Join Our Team as a Fixed Term Technician – IT & Communication.
Note: This advert will be open until
7 th June 2026. If you do not hear from NPL within next two (2) weeks following the closing date, please consider your application unsuccessful for this opportunity.
