OVERALL JOB PURPOSE:
- To lead the development, implementation and review of Root Cause Analysis (RCA) processes and procedures for problem solving in all Maaden with the objective of achieving safe and reliable plants
- To provide direction and guidance to the RCA team, identify and implement best practices in RCA,
- To assess RCA quality, track RCA recommendations and effectiveness
- To drive training related to RCA process and methodology to enhance employees knowledge and skills about RCA methodology
- RCA learning sharing within affiliate and also externally with other affiliates as applicable
JOB DIMENSIONS:
- KEY ACCOUNTABILITIES:
- Developing and Implementing procedure to ensure compliance to unified RCA workflows.
- Act as facilitator under the investigation team leader. Provides interface with all plants RCA leader within affiliate
- Review and communicate RCA triggers and ensure all events meeting RCA trigger criteria are investigated
- Maintain an up-to-date database of all RCAs across the site and report out RCA KPIs, progress on RCAs status and recommendations progress
- Ensure developing root cause analysis training & awareness program & suggest potential improvement to RCA.
- Monitor RCA process for reporting, classifying, investigating, analyzing and developing corrective actions for all reliability & quality failures to prevent them from reoccurrence.
- Track RCA recommendations and effectiveness, ensuring that recommendations are implemented and result in sustained improvements in reliability
Qualifications/Knowledge and Skills :
- University Degree in Engineering /. Science with 10 years experience or diploma with 15 years’ experience in Plant Maintenance, Operations and Support Services or Engineering.
- Minimum of (3) years’ experience in a Supervisory / Management role in Plant Operations, Maintenance, Support Services or Engineering role in related industry.
- Completed RCA training requirements in order to become a RCA methodology Specialist.
- Have experience with Root Cause Analysis concepts.
- In-depth knowledge of different problem solving techniques
- Strong leadership qualities and team building skills to drive and liaise with people at all levels.
- Strong oral and written communication skills.
- Fluency in spoken and written English.
- Minimum 2 years experience in Root Cause Analysis.
- Minimum of twenty (20) investigations conducted as member, leader or facilitator.
- Problem solving and facilitation skills
- Team building , training and coaching skills
- Strong facilitation skills
