Sr. Advisor – WFA leads end-to-end employee data management & Benefits administration, ensuring compliance with policies and controls, and fostering a culture of operational excellence. This role requires extensive experience in employee benefits and data management, resolving escalated queries, collaborating with stakeholders, implementing process enhancements, and promoting a culture of continuous improvement and adherence to company values.
Key Responsibilities
- Lead the end-to-end management of employee data in HRIS (Human Resources Information System) or other designated systems ensuring compliance with regulatory requirements and company policies
- Ensure timely and satisfactory resolution of escalations or concerns related to various areas such as HR, payroll, policies, and processes
- Act as a primary point of contact for senior stakeholders, driving effective stakeholder management across the global ESPS/PeX network.
- Handle and resolve escalations and issues, providing guidance and expertise to address complex matters
- Partner closely with Payroll, PAS team, to enhance Benefits & Employee Data management services delivery and manage ad‑hoc business requests.
- Handle and resolve escalations and issues, providing guidance and expertise to address complex matters
- Support transitions and transformations, including onboarding of new resources, knowledge transfer, and process stabilization.
- Actively contributes to transformation and continuous improvement initiatives, working closely with the BI team to drive automation, standardization, and process enhancements.
- Resolve critical process issues, manage escalations effectively, and provide technical and operational guidance to the team.
- Ensure process documentation (policies, procedures, work instructions) is accurately maintained, reviewed, and compliant with governance guidelines.
- Manage team performance through regular feedback, coaching, and development planning, fostering a high‑performance and engagement‑driven culture.
Qualifications & Experience
- Master’s or bachelor’s degree in accounting, Business Administration, Human Resources, or related field required
- 8 to 13 years of overall experience, with minimum 6 years of relevant HRIS, Benefits administration, payroll experience.
- Minimum 2 years of people leadership experience in a team‑lead role, managing up to 10 team members.
- Strong knowledge of employee data management principles, practices, and procedures
- Experience in managing a team or demonstrated leadership skills
- Proficient in using SAP data maintenance or Workday, HRIS or other HR data management systems.
- In-depth understanding of control and compliance requirements, including data protection regulations
- Proficiency in SAP and HR ticketing tools, such as ServiceNow, Workday
Technical & Functional Expertise
- Strong hands-on Employee Data management and Benefits administration, including the understanding of payroll process
- Solid working knowledge of
- SAP
- Workday
- Advanced Excel (complex models, analysis, automation)
- Exposure to payroll process
Leadership & Behavioural Competencies
- Proactive, self‑driven, and able to work independently in a fast‑paced, complex setup.
- Excellent analytical skills, with strong critical thinking and decision‑making ability.
- Demonstrated continuous improvement mindset, with experience driving standardisation, efficiency, and automation.
Values & Ways of Working
- Strong commitment to Rio Tinto values, with a clear focus on
- Safety
- Teamwork
- Respect
- Integrity
- Excellence
- Role model for ethical behaviour, accountability, and collaboration.
About Rio Tinto
Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.
Respect and Inclusion
At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, people with disabilities and people from different cultural backgrounds.
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.
