About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
We are seeking a skilled LTE/5G Operation Support Engineer to join our dynamic team. The ideal candidate will have extensive knowledge, training, and experience in supporting end-to-end LTE/5G systems. This role involves system acceptance, upgrades, support, maintenance, and other related duties to ensure the smooth operation of our LTE/5G networks. You will utilize network management and monitoring tools to design, optimize, and integrate LTE and digital transmission networks in accordance with BHP Operational Technology standards and blueprints.
Key Responsibilities:
- System Acceptance: Conduct thorough testing and validation of LTE/5G systems to ensure they meet specified requirements and standards.
- Upgrades: Plan, execute, and monitor system upgrades to enhance performance and capabilities.
- Support: Provide technical support to resolve issues and ensure optimal system functionality.
- Maintenance: Perform regular maintenance tasks to prevent system downtime and ensure reliability.
- Problem Resolution: Provide input into the resolution of problems (both reactive and proactive), assisting with identifying root causes and implementing remedies to prevent future incidents.
- Asset Management: Contribute to the development of asset management plans to meet asset management and maintenance strategies.
- Strategic Opportunities: Identify strategic opportunities that deliver long-term value for the business, validate strategic direction, and identify key priorities.
- Troubleshooting: Diagnose and resolve technical problems related to LTE/5G systems.
- Documentation: Maintain accurate records of system configurations, changes, and support activities.
- Collaboration: Work closely with cross-functional teams to ensure seamless integration and operation of LTE/5G systems.
- Training: Provide training and guidance to team members and stakeholders on LTE/5G system operations.
About You
You should be flexible and able to travel for projects as required and when safe to do so. Experience working within a matrix organization environment and exposure to heavy industries such as mining, manufacturing, and utilities will be beneficial.
Qualifications:
- Bachelor's degree in Electrical Engineering, Telecommunications, or a related field.
- Proven experience in supporting end-to-end 5G systems.
- Strong knowledge of LTE/5G technologies and protocols.
- Experience with system acceptance, upgrades, support, and maintenance.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Relevant certifications in LTE/5G technologies are a plus.
- Ability to understand and communicate highly technical information to non-technical audiences.
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
Please note as part of this recruitment process the successful applicant will need to conduct a Queensland legislated coal mine workers’ health assessment.
From 1 April 2023, ResHealth will be mandatory for the completion of coal mine workers’ health assessments, allowing you to submit, monitor and review the progress of your health assessment in a secure online environment. For more information please go to the ResHealth website.
If you are already employed directly by BHP, please log in above using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.
