Stand B26, Outside Area 1
Alongside equipment and technology, Epiroc is also showcasing the strength and capabilities of its aftermarket division at Electra Mining 2018.
Headed by Floris Timmers, Regional Business Line Manager, Mining & Rock Excavation Services, Epiroc’s aftermarket division is committed to assisting customers and end-users extend the service life of equipment for lowest total cost of ownership through accurate stock holding, competent technicians and specialised tooling as well as unrivalled remanufacturing capabilities.
In an effort to improve productivity, the mining industry has shifted its focus to digitalisation and automation, innovations that help to reduce input costs, increase output, and enhance personnel safety. “The inclusion of digitalisation and automation technology augments the effectiveness of our aftermarket service capabilities,” notes Timmers, citing CERTIQ, as a prime example. “Epiroc have introduced this web-based remote monitoring solution to further our endeavour to assist customers in extending the service life of their capital equipment and keeping operational costs as low as possible by gaining increased control over machine operation.”
CERTIQ provides information on operator actions and productivity as well as machine activity and condition. Using a mobile device (cell phone, laptop, tablet or iPad), customers can log into their fleet from a different location in order to see information such as which machines are running or drilling, how many metres they have drilled as well as their fuel consumption. Most importantly, the monitoring system alerts customers immediately to critical problems such overheating. CERTIQ is presently available on all new Epiroc product lines (limited to specific models) and can also be retrofitted, requiring only the simple fitment of hardware onto the machine. of hardware onto the machine of hardware onto the machine of hardware oinr
The aftermarket division caters to all Epiroc capital equipment encompassing eleven product lines including drilling and underground mining machines. The broad aftermarket solution which contains specialist tooling and tool kits, after-sales service, rebuild, technology, telematics, and training, caters to customers and end-users in South Africa as well as in Namibia, Botswana, Zimbabwe and Mozambique.
“With the inclusion of automation, we remove the headache in the after-sales service space so that customers are free to focus on the efficient operation of their core business,” concludes Timmers.
