New Customer portal provides personalized access to Control system information and services

ABB | June 22, 2016 | 10:17 am

2016-06-22 – In our commitment to offer you the best automation lifecycle support possible, with solutions targeted to your needs for your installed ABB control system, we introduce the new MyABB/ My Control System business portal.3abb

This customer self-service tool, available 24/7, offers you a single point of online access to information, services and service contacts for the ABB family of control systems and all ABB products. This secure site is easily accessible from anywhere, using an internet-connected device.

You’ll quickly find that the new MyABB/ My Control System web portal is a great way to increase your productivity, minimize cost, and extend the useful life of your ABB control products and systems.

Optimize your operation and reduce maintenance time and costs – keep your plant running and your ABB control system software up-to-date

· MyABB/ My Control System offers a new, modern overall navigation concept and is ready for use on mobile touch devices (tablets)
· Protect your ABB control system against malware infection and cyber-attacks with the latest Microsoft® security updates and verified 3rd party Antivirus files – validated by ABB for relevance and system compatibility with ABB control system software
· Stay updated with push email notifications without spam – receive only relevant notifications for your installed control system or select other system families and products individually
· Increase performance by continuously enhancing your control system with new system specific software updates and see the overall health of your system and equipment status
· Check the software status of your installed control system, quickly access all safety reports, alerts or product documents relevant for your system.
· Lower your total support cost and reduce after-hours phone support or service calls by using My Control System to access pre-filtered information dedicated to your installed control system
· Find training modules specific to your ABB DCS installation for improving competences
· Contact information of your designated local ABB Service organization
MyABB/My Control System will help you to optimize your control system performance and run your plant efficiently to meet production needs – all online, whenever it is most convenient for you.

Learn more: http://www.abb.com/myabb or http://new.abb.com/control-systems/service/offerings/my-control-system