How do you assess whether your informal learning, social learning, continuous learning, performance support initiatives have the desired impact or achieve the desired results?
I think we can group this stuff together as all those forms of learning which are not formal, i.e. courses. If you check out the blog you’ll find some fascinating answers to the question. As for me, I just don’t get it.
Why, because we don’t have to assess informal learning, at least not in the way we might (but very rarely properly) do for the formal stuff. There seems to be an assumption here that L&D have some sort of ownership over informal learning, but this never has been and never will be possible (or desirable).